$3,000.00
The SLA Contract provides is great for customers who do not feel their support needs will be high but still want the comfort of knowing they have a guaranteed response time and 24x7 coverage. This version is billed annuallyy.
The SLA provides the following services:
- Service Level Agreement
- 24x7 Response
- Immunity to emergency rates
- Hourly rates still apply
- Costs are per server
To finalize support, you must:
- Download the two files attached to this product
- Sign and return the documents in full via (pick one):
- billing <at> commandprompt.com
- Fax: 503.210.0334.
Price: $3,000.00
| Attachment | Size |
|---|---|
| QL Standard addendum (All Customers) | 56.73 KB |
| Service Agreement (New Customers) | 136.37 KB |